Shipping Policy

We aim to deliver our products to our customers on time. Our Shipping Country is the United Kingdom.

Handling, Transit Time, and Order Cutoff Time:

United Kingdom: Our Handling time: 1-3 Business days (Mon-Fri), and Our Transit time: 4-7 Business days (Mon-Fri)

Our Order Cutoff time: 5:00 PM (GMT) Greenwich Mean Time (London)

Shipping Cost:

• Free Shipping

We use Evri, Royal Mail for delivery of our products to customers. Shipping from Our Warehouse: 8 Green Street, London W1K 6RW, United Kingdom

All prices and figures are listed in GBP £. We do not accept any membership Charges of any kind.

Multiple Address: We never accept multiple addresses for an order. So if you want to deliver your products to multiple addresses then you have to place multiple orders.

Change Address: If your order is in transit, We cannot help change your address. So if you feel in any way that you need to change your address then contact us within 24 hours at Email: support@bespoketails.com or by Phone: +44 7340423610

Parcels Damaged In Transit: If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps. 

Cancellation: If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

For Customers Support

Phone Number: +44 7340423610

Business Mail: support@bespoketails.com

Business Address: 8 Green Street, London W1K 6RW, United Kingdom